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Pride BPO
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HR Payroll

Streamlined the Contingent Workforce Lifecycle Management Process

The Challenge

The client is a leading global financial services client engaging about 35000+ contingent workers worldwide. They had the challenge of processing onboarding, offboarding and data changes impacting their contingent workforce with adherence to the proper business rules and timely updates to their HR information management system, leading to dissatisfied internal stakeholders

Our Solution

Our expert team of HRIS Analysts worked closely with the client to understand the workflows for each lifecycle transaction across each geography and did process mapping to enable the right controls and service timelines for processing these transactions in a compliant and timely manner.

Benefits

Pride’s experienced HRIS Analysts improved the process and business efficiency by ensuring proper adherence to process and execution of protocol thereby minimizing, risk and errors affecting access and disruption to business through a geographically distributed team that also resulted in a cost savings of 40%.

SImproved the Timeliness and Accuracy of a Payroll Life-Cycle Management Process:

The Challenge

The client is a leading financial tech services company deploying contingent workers in the USA. They had the challenge of processing payroll for their consultants accurately and cost-effectively, leading higher operating costs of running payroll and issues with their consultants on timely collection of attendance for payroll.

Our Solution

Our expert team of timesheet & payroll operations worked closely with the client to understand the various systems involved and did process mapping to streamline the collection and processing of information through an offshore team resulting in cost- effective services.

Benefits

Pride’s experienced team of SMEs improved the process and business efficiency by driving optimization and execution of defined protocols thereby minimizing delays, errors and improving consultant satisfaction, resulting in a cost savings of 35%.